It depends on the activity and on available seating. Many of the Center’s activities are designed for adults, but we do offer family-friendly activities from time to time (e.g. clothes swap, breastfeeding meetup, dumpling party). If you ever need to bring your child to a Center activity and are not sure if appropriate, please contact us and ask ahead.

Yes, all Center activities are conducted in English. For tours and events held outside the Center (e.g. market tours, history tours, outdoor sports), activity leaders are at least English-proficient to assist guests, and also Mandarin-speaking or Mandarin-proficient to interact with local partners.

It depends on the activity and on available seating. Accessibility for outdoor activities are dictated by the nature of the activity or setting (e.g. hiking trail, public park, or city urban infrastructure). The Center’s event space in Tianmu has elevator access but limited wheelchair access. Certain culinary events may use ingredients containing soy, gluten, nuts, sesame, or other allergens, and allergy information will be posted in each activity description.

Certain Center activities (e.g. outdoor sports, city tours) have additional insurance requirements by the Center or our tour partner. For those activities, the Center typically requests a registrant’s 1) legal name; photocopy of government identification (e.g. passport, ARC, Taiwan National ID); 3) government identification number; 4) birth date; and 5) emergency contact name and phone number. Your personal identification information will only be accessible and stored by the Center and contracted tour partners, and all personal data are governed by Taiwan’s privacy laws.

A Center website account is not required, but highly encouraged! While you can simply complete a registration using our Guest Transaction mode, there are many benefits to activating a Center website account. You can save your personal contact information and payment methods, find proof of registration, get access to coupons and credits, and browse your past Center activities. Sign up for a Center account today!

Settings for multiple registrations differ from event to event. If you do not see an option in your Center online shopping cart for registering and paying for multiple persons in your party, then log out of your Center account. Then, you can complete a purchase separately for each individual person in your party using the Guest Transaction mode.

Yes, please do register if you are able. Registering in advance helps us better prepare for the number of participants. For example, while we welcome walk-in’s for specific events, certain venues have strictly limited seating, or activity leaders may only prepare limited materials.

The Center’s online shopping cart accepts major credit cards (please note that a foreign transaction fee may be charged if you use a non-Taiwan credit card), as well as options for bank transfers using Taiwan bank accounts (you will need your Taiwan bank code, branch code, and account number). Cash payments or cash donations are only accepted at specific events; please check each activity description for details.

For One-Time Events: You must cancel 7 or more full calendar days in advance to receive a full refund. (Example: An registration for a Thursday event must be cancelled by the Wednesday prior.) Refunds will be processed via the payment method originally submitted. A NT$50 processing fee applies if the refund is made via bank transfer. Cancellations made within 7 days or no-shows are non-refundable.

For Multi-Session Classes: You must cancel 7 or more full calendar days in advance to receive a full refund. (Example: An registration for a Thursday event must be cancelled by the Wednesday prior.) Refunds will be processed via the payment method originally submitted. A NT$50 processing fee applies if the refund is made via bank transfer. Cancellations made within the first week of course start will receive an 80% course fee refund. Cancellations made after the first week of course start are non-refundable.

Registration transfers (i.e. an alternate participant attends the event/class) are permitted only by contacting the Center and receiving our subsequent confirmation. Substitutions (i.e. applying your registration fee to a different event/class) are not allowed.

The Center and our trusted tour partners record photographs and video for marketing purposes at most events and activities. Photos we post to social media may be downloaded for your own personal use, and we highly encourage you to share our social media posts! (If you do not wish to be photographed and have your face appear in Center publications or publicly accessible websites, please let us know ahead of the event at program@communitycenter.org.tw or alert Center staff at the event.)

 If your question is not answered in the following FAQ, please contact us at program@communitycenter.org.tw. For day-of-event questions, please refer to your registration confirmation email for any additional phone contacts.

Registration for many Center activities close 3-5 days in advance of the activity or class start date. If you encounter this issue, please contact us at program@communitycenter.org.tw to inquire whether registration is still possible.

Registration for many Center activities close 3-5 days in advance of the activity or class start date. If you encounter this issue, please contact us at program@communitycenter.org.tw to inquire whether the activity has been cancelled or is full to capacity.