Personal Data Protection Notice

Personal Data Protection Notice

In accordance with Article 8, Paragraph 1 of the Personal Data Protection Act (hereinafter referred to as “the Act”), The Community Services Center (hereinafter referred to as “The Center”) hereby informs you of the following matters regarding the collection, processing, use, international transmission, and analysis of your personal data:

1. Purpose of Collection

You agree that The Center may collect, process, use, analyze, and internationally transfer your personal data for the following purposes, in accordance with its donation charter or as approved by the central competent authorities. These purposes include but are not limited to those classified by the National Development Council under the following codes:

  • 043: Volunteer Management
  • 058: Social Services or Social Work
  • 063: Collection, Processing, and Use of Personal Data by Non-Governmental Entities as Mandated by Law
  • 064: Healthcare Services
  • 069: Contracts, Similar Agreements, or Other Legal Relations
  • 074: Government Welfare or Relief Payment Administration
  • 090: Consumer and Customer Management and Services
  • 094: Property Management
  • 129: Accounting and Related Services
  • 181: Other Business Operations as Defined in Business Registration or Organizational Charter

2. Categories of Personal Data Collected

The Center may collect the following categories of personal data:

  • Full name
  • National Identification Number (or equivalent foreign identification)
  • Gender
  • Date of birth
  • Contact information (phone number, email address, mailing address)
  • Other information provided in relevant application or service forms

3. Duration, Territory, Recipients, and Methods of Use

a. Duration:

Your personal data will be retained and used for the period necessary to fulfill the purposes listed above and as required by applicable laws and regulations.

b. Territory:

Your personal data may be used both domestically within Taiwan and internationally, provided that the recipients are not restricted under applicable laws and are in compliance with relevant government regulations.

c. Recipients:

Recipients may include The Center, its affiliated units and branches, contracted service providers, cooperating institutions, government agencies, and other legally authorized third parties.

d. Methods:

Your personal data may be processed using automated or manual methods, including but not limited to written documents, telephone, email, digital forms, websites, and other electronic or non-electronic formats.

4. Anonymization of Data

You understand and agree that if your personal data is anonymized in a manner that renders it reasonably unidentifiable using current technology, it will no longer be considered personal data and will not be subject to the requirements of the Act.

5. Your Rights under the Act

Under the Act, you have the following rights with respect to your personal data:

  1. The right to inquire about, review, or request a copy of your personal data (fees may apply).
  2. The right to request supplementation or correction of your personal data, with proper explanation.
  3. The right to request the cessation of collection, processing, or use of your personal data where there is a dispute over its accuracy, except when necessary for service provision and noted accordingly or with your written consent.
  4. The right to request deletion or cessation of use of your personal data when the specific purpose of collection has expired or the retention period has ended, unless otherwise required by law or with your written consent.
  5. The right to request The Center to cease collecting, processing, or using your personal data if it violates the Act.

6. Contact for Exercising Your Rights

To exercise the rights listed above, please contact The Center directly. We will respond to your request in accordance with the law.

7. Marketing Purposes

You agree that The Center may use your personal data for marketing purposes, including sending information about services, events, promotions, or surveys, and for conducting market research and analysis. These activities may continue after the original purpose of data collection has expired or the retention period has ended. You may opt out of marketing communications at any time by notifying The Center in writing.

8. Voluntary Provision of Data and Consequences of Refusal

Providing your personal data is voluntary. However, if you choose not to provide the requested data, The Center may be unable to provide certain services.

9. Minors and Legal Guardians

For individuals aged seven (inclusive) but under eighteen, consent from a legal guardian is required. The Center will notify the guardian via text message or email where applicable.